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Return of goods:

You have a period of 3 weeks from receipt of the merchandise to make returns, before the buyer must contact Dyes & Incenses S.L. or through https://www.natudyes.com , to check, authorize and manage such return.

Cancellation of order:

If the cancellation of the order arrives before the departure of the goods, the customer will not be charged. In the case of a cancellation after the departure of the order, the customer will have to pay the shipping costs as well as the cost of returning the same order.

The owner of this website makes this document available to users, with which it intends to comply with the obligations set forth in Law 34/2002, of Information Society Services and Electronic Commerce (LSSI-CE), as well as to inform all users of the website regarding the conditions of use of the website. The Seller is: Dyes & Incenses S.L. with registered office at Gaiko kale 11 bajo, 20749 Aizarnazabal. For further information, please contact us at the following e-mail address contact@natudyes.com

Dyes & Incenses S.L. is registered in the Mercantile Register of Gipuzkoa, Volume, Folio, Sheet, Inscription 1ª, with C.I.F. number B04996906.

Applicable law and competent jurisdiction.

The interpretation and execution of the conditions, as well as all the acts that are a consequence of them, will be subject to Spanish law, unless there are provisions of public order contrary to it. And both parties submit to the competent Spanish courts.